🌿 FAQ
How long does shipping take?
Most orders ship within 2-4 business days, and typically arrive in 5-10 business days. Some items may ship separately to get to you faster. You'll receive tracking info as soon as your order ships.
Do you offer free shipping?
Yes! We offer free U.S. shipping on orders over $75 — no code needed. Orders under $75 ship at a flat rate of $6.95.
Can I return or exchange my order?
Yes! If your item doesn’t fit quite right, we’re happy to offer an exchange or store credit within 7 days of delivery. Items must be unworn, unwashed, and with original tags. Customers are responsible for return shipping on exchanges. For items that arrive damaged or incorrect, please contact us within 3 days of delivery with photos and we’ll make it right. See our Refund Policy for full details.
How do I start a return or exchange?
Just email us at support@shopbairi.com with your order number and what you need. We’ll guide you through it!
Do you ship internationally?
Not yet — right now we only ship within the U.S. (But stay tuned — we hope to add international shipping soon!)
Where are your items made?
We work with select boutique suppliers who source pieces from the U.S. and overseas. Every item is carefully chosen for quality, comfort, and style that fits our modest, modern aesthetic.
How can I contact you?
Email us anytime at support@shopbairi.com or DM us on Instagram at @shopbairi . We love helping you find the perfect piece!